Returns & Exchanges
At Canari, we want to ensure you are completely satisfied with your high-performance cycling gear. If your purchase doesn't meet your expectations, you can return or exchange any unworn item with original tags within 30 days of delivery.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Package Your Gear
Place the unused items in their original packaging, ensuring all hangtags and labels are securely attached to the garments.
- 3.Print and Attach Label
Download and print the prepaid shipping label provided by our portal, then securely affix it to the outside of your return package.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; we will process your refund or exchange within 5-7 business days of receipt.
